We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • I would like to take this time to thank the entire staff of New Hope Fneral Home for the respect, love and care extended to our family after the loss of my father, Hugh L. Barton. We found New Hope Funeral Home to provide a warm, loving, and comfortable atmosphere in a beautiful country setting. Planning a funeral is one of the hardest things to do, emotions are very strong and many times a family is at a total loss of what needs to be done. I would personally like to thank Les Vandiver for fostering my family through this very painful process. His quiet strength along with his loving spirit to assist us with our needs helped us make the appropriate decisions on the service to celebrate my father's life. I would like to recommend New Hope Funeral Home for funeral needs and pre-plan services. found the Staff, Facilities, Service and Cost to be the best in the Dallas/Ft. Worth area.

    Tamera Barton Tignor
  • I just wanted to let you and others know what a great firm New Hope Funeral Home is. As a pastor for over 15 years, I just conducted my 53rd funeral and first using New Hope. This process started a few months back when I came to your facility and purchased a pre-need for my best friend, that was dieing of cancer. Your professional manners made it a joy in a sad situation. Your staff was so concerned and no pressure to spend, spend, spend, like others have done to me in the past. I have had my pre-needs with another company for over 5 years and your price was close to $2,500 cheaper then mine, in fact I decided to use your services instead of the one I currently have. My friend passed from this life on a Sunday Night at his home. We contacted you and again your performance was exceptionable. You responded in a timely manner and when handling my friend’s remains you demonstrated such care and love. Continuing through the process of making arrangements, visitation and the funeral service you shined liked the brightest star. I believe the family used ever-available service you offered from pre-needs to even videoing the service. I truly believe that you and your staff was a God sent blessing for the family and me. May others find you when they have this type of need. If I can provide you with assistance I will be there for you as you were for us.

    Don Ivey, Pastor Grace Baptist Church Garland, Texas
  • About 4 months ago, your whole staff at New Hope impressed us greatly when we selected you to handle the final arrangements for our mother, Sally Newsom. Our whole family was so impressed by the caring and professional services you lended, at this very difficult and confusing time in our lives. We got comments from friends near and far about how the online obituary and picture slide show was such a personal touch, and how much it was enjoyed. We, her daughters, still go back to the website and look at it from time to time, even though we have a computer CD copy of it for ourselves - another thing you were so thoughtful about providing. I overheard my cousin during the viewing, saying to her husband, "I want my pre-planning arrangements done HERE! This is absolutely beautiful!" Let's back up now. When Libby and I first viewed her body after being prepped, we could not believe the way you made her look so natural. So many times, when you see someone in a casket, their makeup is too heavy, hair done differently, etc. My mother looked exactly like she always did, only sleeping! (Which was amazingly comforting to us) And you guys did this with just a small picture we provided! From dealing with us financially, to helping things go so smoothly at the viewing and the funeral, to the final grave service, - - you guys were just unbelievable. You made everything so easy for our family in all of the aspects of final arrangements. You are so compassionate and understanding - all of you! But then, when things were over and done with - you amazed us again by providing further services we didn't even expect! A Christmas ornament - a beautiful glass one, etched with Mom's name! I could go on and on and on. . . but I know this needs to be kept fairly short because I want you to post it under your testimonials online! Jay, our most sincere thanks to you, and all of New Hope's staff, for making such a difficult time in our lives easier to deal with. We would recommend your services to anyone seeking answers about where to go.

    Julie Hosick and Libby Morgan, daughters of Sally Newsom
  • I want to personally take this opportunity to thank New Hope Funeral Home and your staff for your professional manner and your caring help during our time of loss. I would be happy to recommend anyone to use your services anytime, and I feel that they would get the best possible service available anywhere in the Dallas area. Thanks so much for making George’s funeral what he would have been proud of. Comments made to us were that it was the best funeral they had been to. We loved the web page with the pictures for everyone to remember.

    Debbie Humbert and Family
  • Thank you so much for providing our family the many courtesies and such kindness. You and all your staff took such good care of us and the arrangements made for our Mom were awesome! This day in our lives was more manageable and memorable because of the caring and concern you gave us.

    Brittany Norman & Summer Hoop
  • We want to thank you for the way you served our needs at the hardest time of our lives. Everyone we met helped us in everyway possible. You went out of your way to be helpful. We will never forget your kindness. I am thankful there are people like you, especially in times like these, again thank you. You were all wonderful.

    The Adamson Family
  • Dear Sirs, This is a letter of appreciation concerning two of the nicest people my husband and I have had the privilege of doing business with. We are very happy with the choices we made with the help of Bodie & Stephanie Jones. The way the plans were presented was very professional. They took us on a tour through the funeral home .We were so impressed, it’s such a beautiful place. The fact that we could pay our plan out was very helpful also. I will certainly recommend you to anyone I know looking for these services. I came back and purchased a plan for my son and again I received the same courtesy. We appreciated their concern to save us as much money as possible. Again, my thanks to Mr. & Mrs. Jones their help.

    Bobby & Lena Thomas
  • Dear Jay, I have to express my deep appreciation for your kindness and concern while helping us through the most difficult time in our lives. I called several funeral homes for my daughter and son-in-law (Angela and Brent Kelley) after their baby (Rafe Daniel Kelley) died at three days old. I wanted them to have someone who would treat them gently and with care. At every encounter, we found you to be understanding and compassionate. There was never any rush or pressure. Your fees were more than reasonable. And you eased the process for us by taking care of the details and gently guiding us through our tears. We all feel that you went beyond our expectations in your care for us. You treated us like dear friends. It is clear that your work is your vocation, not just a business.

    Phyllis M. Rainone
  • New Hope Funeral Home, I would like to express my deepest appreciation for the wonderful job your home did with the service for my late husband, Ed Moore. I am very thankful that everything went as planned, and your team did a great job in making sure that all was perfect. There could not have been a better service than the one provided. You do not know how much it meant to me that nothing went wrong. Should there be another unfortunate loss of a family member or friend, I will definitely refer your services. I would also like to thank the staff at New Hope for helping me and my family in making hard decisions at our time of loss. Your staff treated us like family and that was a real comfort to all of us. THANK YOU AND GOD BLESS YOU ALL.

    Irma Moore
  • We are forever indebted to you and New Hope Funeral Home for the excellent care provided to our family during the passing of our precious Mother, Jimmie Laverne Sewell. You and your Staff were compassionate, caring and professional and brought us much comfort during one of the most devastating and sorrowful times of our lives. You and your excellent Staff were able to plan for the large number of people at the viewing and at the funeral in an organized, respectful manner. New Hope Funeral Home made a difference in a difficult time and we are grateful.

    The Sewell Family and Family Cathedral of Praise Church